Terms and Conditions

Payment

Various payment options are available to you at checkout:

1) Debit or credit card

The simplest and most convenient way is paying by debit or credit card. We offer an integrated card payment facility that is very secure and has one of the best fraud protection programmes. 

2) Paypal

PayPal-Standard-Logo You may choose to use your Paypal account or create one during the checkout process. If you choose this option, you will be securely transferred to Paypal's website. Remember that your transaction is only complete once you have been returned to the Purlnova website. Follow this link to find out more about Paypal.

---

Free Shipping:

Free shipping is available in the UK for all orders over £100 and in the EU for all orders over £250. 

Complaints

You can send us complaints or feedback via our contact form or mail to:

Purlnova 
Unit 2 Firs Farm
Leckhampstead
Newbury
Berkshire
RG20 8RD

---

Privacy and security

Our policy is simple: Purlnova will never pass your email address, or any other information, on to any other party. If you sign up to our mailing list, you can always unsubscribe easily, and you won't be overwhelmed with mail. Promise.

We use your personal details only for processing orders, and we don't collect your financial information — all that is handled offsite, using highly advanced security and fraud protection systems. (You can read more here.)

None of these policies affect your statutory rights.